Support

Forum

You can access our product forums at http://forum.imcomponents.com/.

FAQ

Q1: Does IM SDK need official MS MSN Messenger, official YAHOO Messenger, official AIM Messenger or official ICQ?

A1: No. We implement MSN/YAHOO/AIM/ICQ message protocol. You can integrate of Sending/Receiving instant message features into any application not install any official MSN/YAHOO/AIM/ICQ Messenger.

Q2: Is IM VCL Component thread safe?

A2: Yes. About IM VCL Component is used in multithreading, There are some tips. Because we use asynchronous socket implement. It is non-blocking and event-driven. You need call Application.ProcessMessages in your Thread's Execute when you use IM VCL Component in Thread.

Q3: How can I compile MSN robot demo in IM VCL Component?

A3: MSN robot demo project need Tnt Unicode Controls 2.1.11. You can download it from TntWare Home. Or download it from Here

Q4: How long do I get free updates & free support?

A4: When you purchase bricksoft product, you receive the current shipping version. You also get free access to further minor updates containing mostly bug fixes. If at a later time we release a new major version, you can upgrade to it by paying about 40% of the original product price.

Q5: How can I install license information from order email?

A5: You usually get license information like below from order email:

***************************************
License User: demo@demo.com
License Password: 888888
Download URL: http://www.download.com/demo.zip
***************************************

And there have two properties/fields LicenseUser and LicensePassword for object in library. You need set two properties/fields with license information from order email. That is all.

Q6: What's difference between Individual license and Corporation license?

A6: The Individual developer license allows only one developer use our product on his own PC. And the Corporation license allows all developers in a company to develop the products of the company. One more thing, you don't do license information online check if you order Corporation license . Its meant is you don't set LicenseUser and LcensePassword for object in library.

Q7: How can I install registered version?

A7:
First, You need uninsall trial version.
Second, You need remove installed trial package from your Delphi IDE. Please select menu "Component"->"Install Packages...". Then find the bpl file and click "Remove" button.

Third, Install registered version and package.