Frequently Asked Questions
Q1: What's difference between Individual, Corporate and Global license?
A1: Individual license copy of this software may either be used by a single developer who uses the software personally on one or more computers. Corporate license allows you to use this software on all personal computers of one location (city) of a company. If your company has a branch in another location (city), you need additional licenses. Global license allows all branches of a global corporation to use this software.
One more thing, you don't check license information in our web server if you order Corporate license or Global license. Its meant is you don't set LicenseUser and LcensePassword for object in library.
Q2: Can I deploy application built by IM SDK to an indefinite number of users?
A2: Yes. Our license only limit developer number. You can freely distribute any application built by IM SDK.
Q3: Does IM SDK need official MS MSN Messenger, official YAHOO Messenger, official AIM Messenger or official ICQ?
A3: No. We implement MSN/YAHOO/AIM/ICQ message protocol. You can integrate of Sending/Receiving instant message features into any application not install any official MSN/YAHOO/AIM/ICQ Messenger.
Q4: Is IM VCL Component thread safe?
A4: Yes. About IM VCL Component is used in multithreading, There are some tips. Because we use asynchronous socket implement. It is non-blocking and event-driven. You must call Application.ProcessMessages in your Thread's Execute when you use IM VCL Component in Thread.
Q5: How can I compile robot demo in IM VCL Component?
Q6: How long do I get free updates & free support?
A6: When you purchase bricksoft product, you receive the current shipping version. We offer free upgrade for one year. We offer free and permanent technical support for your ordered product.
Q7: How can I install license information from order email?
A7: You need to set LicenseKey property with your license information in your code.
Q8: How can I install registered version?
First, Please uninstall trial version.
Second, Please remove installed trial package from your Delphi IDE. Please select menu "Component"->"Install Packages...". Then find the bpl file and click "Remove" button.
Third, Install registered version and package.
Q9: How can I fix error "OpenSSL library fails to load!" for IM VCL component?
A9: IM VCL component need OpenSSL. The version of OpenSSL must be 22.214.171.124. These OpenSSL DLLs(libeay32.dll and ssleay32.dll) are included in our install file. You must copy OpenSSL DLLs(libeay32.dll and ssleay32.dll) to target computer when you distribute application built by IM VCL component.
Q10: Do IM VCL component support Facebook chat?
A10: Yes. Our Jabber VCL component support Facebook chat. And you need to know Facebook chat account maybe not your Facebook login account. You can get your Facebook chat account at http://www.facebook.com/sitetour/chat.php. You just click "Pidgin" link at this page. Then you will get your Facebook chat account.